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Showing posts with the label smart speaker UX

When a Voice Speaks Back: How Human Psychology Shapes Our Expectations from Talking Machines

Voice-controlled smart devices are everywhere—from AI speakers and virtual assistants to smart refrigerators and connected home appliances. With just a simple voice command, we can check the weather, schedule appointments, or even ask how to cook dinner. Thanks to advances in natural language processing and artificial intelligence , we now interact with machines using our most natural form of communication: language . But the very human way we speak also awakens something deeper—our social instincts . When a machine talks back, we don't just process information. We form expectations, build relationships, and assign meaning, even if that “voice” comes from a metal box. The Human Brain Needs a Target Speech is inherently social. When we talk, we unconsciously assume there is someone—real or imagined—on the receiving end. A voice activates our psychological orientation toward a social presence. We interpret it not just as sound, but as communication with an entity —something th...